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What Is Staples?
Massachusetts-based Staples.com is the official online store for Staples, Inc., the world's largest supplier of office products. Staples' official company slogan is: "That was easy."
What Products Does Staples Carry?
Staples.com carries a vast selection of office products, including:
What Services Does Staples Provide?
Staples provides a host of services, including:
What Brands Does Staples Carry?
Staples stocks many of the top brands. They include:
Are Catalogs Available?
Yes. Customers can view Staples catalogs online or request them in print form.
Which Countries Does Staples.com Ship To?
Staples.com hosts a total of 22 international sites covering North America, Europe, South America and Asia/Pacific, making worldwide delivery accessible and affordable. Staples.com's U.S. website serves the continental United States only. Deliveries are made to street addresses only, with no P.O. boxes or APO/FPO addresses served.
What Are Shipping Costs?
Staples.com offers free shipping on all orders $45 or more to customers living in the 48 contiguous United States. Customers can also opt for special and white glove delivery services at additional cost. Staples.com also offers free shipping to the closest Staples retail store where customers can pick up their order.
What Methods of Payment Are Accepted?
Staples.com accepts the following online payments:
Staples retail stores do accept cash, checks, credit cards and Staples gift cards.
Is There a Return/Exchange Policy?
States official company policy: "If you're not 100% satisfied with your Staples purchase, return it for any reason." Technology, business machines and furniture must be returned within 14 days of receipt. All products must be returned in saleable condition with the original packaging, manuals, parts and receipt or packing slip present. If items were ordered via Staples.com or catalog, Staples can pick up the returned merchandise.
What About Customer Service?
Staples.com's U.S. site offers the following customer service options:
Does Staples Have Physical Stores?
Yes. Staples has some 2,000 retail stores in over 26 countries in North and South America, Europe, Asia and Australia. A handy store locator is featured at the website.
How Long Has Staples Been in Business?
Based in Framingham, Massachusetts, Staples, Inc. was founded in 1986, employs over 90,000 people and enjoys annual revenues of over $25 billion. Staples (SPLS) is traded on the NASDAQ with Ronald L. Sargent serving as President and Chief Executive Officer (CEO).
Staples.com maintains a social media presence on Facebook, Twitter, YouTube and LinkedIn.